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Frequently Asked Questions

Preguntas Frecuentes



· What time are your cruises?
· Where can I buy tickets, how do I make a Reservation?
· How much do the cruises cost?
· Do you offer any discounts?
· Are your cruises family friendly?
· What type of food do you serve?
· Do you have a dress code?
· Is smoking permitted?
· Is the boat Wheelchair Accessible?
· Where does the boat board?
· Where do you cruise?
· Where is the nearest parking?
· What is your cancellation policy?



What time are your cruises?

Portland Spirit (Year-Round)

Lunch 11:30am - 1:30pm
Brunch (Sundays) 11:30am - 1:30pm
Dinner 7pm - 9:30pm
Heart of Portland Sightseeing (July & August) 3:15pm - 5:00pm

Columbia Gorge Sternwheeler (May - October)

Brunch 10:00am - 12:00pm
Dinner 6:00pm - 8:00pm
Heart of the Gorge Sightseeing
Departure times: 11:00am, 12:25pm, 1:30pm, 2:45pm



Where can I buy tickets, how do I make a reservation?

Book your cruise online

Call our office: (503) 224-3900

Reservations must be pre-paid and are non-transferable and non-refundable.  Walk-on guests are welcome when space is available, though you are strongly encouraged to call ahead to verify day-of cruise availability.



How much do the cruises cost?

These prices apply to standard cruises. All pricing is subject to change. There are discounts for groups of 15 adults or more.


Portland Prices

Dinner Cruise - from $86/adult, from $43/child 0-12
Sightseeing only - from $50/person adults and child 1-12, infants free

Lunch Cruise - from $56/adult, from $28 child 1-12, from $10 infants
Sightseeing only - from $38/adult, from $25/child 1-12, infants free

Brunch Cruise - from $64/adult, from $32/child 1-12, from $10 infants
Sightseeing only - from $38/adult, from $25/child 1-12, infants free

Heart of Portland Sightseeing (July and August only) - from $38, $25/child, infant free

Columbia Gorge (Sternwheeler) Prices

Gorgeous Dinner Cruise - from $68/adult, from $34/child 0-12
Sightseeing only - $38/adult $25/child, infants free

Brunch Cruise - from $64/adult, from $32/child 1-12, from $10 infants
Sightseeing only - from $38/adult, from $25/child 1-12, infants free

Landmarks of the Gorge Cruise - from $104/all passengers

Heart of the Gorge Sightseeing- $38/adult, $25/child, infants free



Do you offer any discounts?

We offer discounts for groups of 15 or more adults.  Private rental of any vessel — Portland Spirit, Columbia Gorge Sternwheeler, Willamette Star, Crystal Dolphin, and Explorer — is available.  Private rental of one level of the Portland Spirit and Columbia Gorge Sternwheeler vessel is available during public cruise times.  Please call our office and ask to speak to a group sales representative.



Are your cruises family friendly?

Children are welcome on all cruises except for those cruises specified as limited to age 21 and over.  Please let us know in the booking process if your party will include children. Special pricing is available for youth groups, parties, school events, etc.



What type of food do you serve?

All food is prepared in our galley, and our menus change daily.  On plated meal cruises, we offer seafood, beef, poultry, and vegetarian options.  Your server will make you aware of available selections shortly after you join us on board.  You have the option to pre-order shrimp cocktails, appetizers, desserts and other items when you make your reservation.

View our sample menus.

We strive to please all palates.  vegetarian and vegan options are regularly available as one of our entrees for plated meal cruises. If you have dietary restrictions or food allergies please let us know before your cruise date.

Passengers may not bring outside food or beverages on board any Portland Spirit cruise.


What do you do for special occasions?

We offer a variety of enhancements for your special occasion aboard the Portland Spirit. Enhancements are not available on every cruise.

Shrimp Cocktail $10 each
Five tiger prawns served with our special chef’s recipe cocktail sauce.

Boarding Photo $15 each
Your visit will be captured by our photographer as you arrive. Before you leave, you will have your picture in a custom Portland Spirit frame to take with you.

Admiral's Table $68 per person - Save $17 per person
Treat yourself to a truly luxurious dining experience at the Admiral's Table with priority boarding, a guaranteed table at a window, appetizer, upgraded dessert, complimentary tea, coffee or soft drinks, a drink ticket for beer wine or a cocktail, photo, and keepsake cocktail glass, for each of you. Perfect for a date night or celebration with friends and family. Service charge included.

River Romance $32 per person - Save $11 per person
Indulge that special someone with romance on the river. The package includes complimentary tea, coffee, or soft drinks, dessert choice, a drink ticket for beer, wine or a cocktail, and a souvenir photo and glass for each of you. (Service charge not included.)

Celebration Special $26 per person - Save $13 per person
Put the finishing touch on your special celebration. The Celebration Special includes a drink ticket for beer, wine, or a cocktail, complimentary tea, coffee, or soft drinks, dessert upgrade, and a photo for each of you. (Service charge not included.)

Keepsake Package $24 per person - Save $11 per person
One drink ticket, souvenir glass and photo per person to remember your special occasion with the Portland Spirit. This package is available on the Brunch Cruise.

Liberty Package $20 per person - Save $4 per person
Enjoy our bistro and one drink ticket for a discounted price.
Only available on Throwback Thursday, Flashback Dance and Heart of Portland Cruises.

Window Table starting from $15 per person
Available on meal cruises only, your party will be guaranteed a window seat. Limited number per cruise.

You may also choose to pre-order floral arrangements at a variety of sizes and prices.  If you let us know, we would be glad to announce your occasion on board. Please discuss any special requests with the reservationist when booking your cruise.



What does the interior of the vessel look like?

Portland Spirit interior pictures
Willamette Star pictures
Crystal Dolphin pictures
Explorer
Columbia Gorge Sternwheeler



What is the dress code/appropriate attire?

We have no specific dress code, but we recommend dressy casual.  We strongly recommend that people do not wear high-heeled shoes and encourage people to wear solid, non-slip footwear as we are in a marine environment.  We do recommend wearing layered clothing as the climate on the rivers can be unpredictable.  The Portland Spirit, Columbia Gorge Sternwheeler, Willamette Star, and Crystal Dolphin vessels offer fully enclosed dining decks. Cruises aboard the Explorer should be considered a “thrill”-type ride where weather and river conditions can vary dramatically.


Is Smoking Permitted

Smoking of any substance via any device or method including e-cigarettes and vaping is not allowed on any vessel.


Are you wheelchair accessible?

Portland Spirit, Columbia Gorge Sternwheeler, Willamette Star and Crystal Dolphin are wheelchair accessible on the Willamette (lower) decks with certain restrictions.  Please address any needs you may have regarding access requirements with a reservationist.



Where does the boat board?

Currently, all Portland Cruises are boarding from Caruthers Landing and will continue to do so until further notice.


Columbia Gorge Sternwheeler cruises usually board at the Locks Waterfront Grill in Marine Park in the Port of Cascade Locks: 299 Northwest Portage Road, Cascade Locks, OR 97014. During the months of December-February the vessel operates from Portland at Caruthers Landing.  Here is a map to the Locks Waterfront Grill in Marine Park in Cascade Locks.

Willamette Star and Crystal Dolphin Public Cruises may board at either Caruthers Landing or from Salmon Street Springs Fountain.  Please contact the sales office for directions to your specific cruise's boarding location.  Here is a map to Caruthers Landing.

Private cruises typically board 15 minutes prior to departure.  Please call the office for specific boarding information regarding your cruise.



Where do you cruise?

Public cruises aboard Portland Spirit, Willamette Star, and Crystal Dolphin typically run South (upstream) from downtown Portland on the Willamette River to the Milwaukie Basin/Lake Oswego area.  The return leg cruises North through downtown.  We have links to our Portland cruise routes and their attractions on our Portland cruises page.

Public cruises aboard Columbia Gorge Sternwheeler typically run west (downstream) to Bonneville Dam from Cascade Locks on the Columbia River, then east (upstream) in the direction of White Salmon/Hood River before returning to Dock.  We have links to our Columbia Gorge Sternwheeler cruise routes and their attractions on our Columbia Gorge cruises page.

Please note that cruise routes vary depending on river activity and conditions.



Where is the nearest parking?

Portland Spirit Cruises: the City of Portland polices meter locations from the hours of 8:00am to 7:00pm, Monday through Saturday.  There are a variety of pay lots in the vicinity of the Portland Spirit vessel.  Nearby facilities include the World Trade Center garage off of Naito Parkway/Front Avenue on Taylor Street, SmartPark at SW First Avenue/Jefferson Street and at SW Fourth Avenue/Alder Street, and underneath the Hawthorne Bridge.  Here is a map to Salmon Street Springs Fountain.

Parking Map

Columbia Gorge Sternwheeler Cruises: Parking is located in Marine Park, there is a large parking lot along with overflow parking areas located directly next to the boarding location. All parking is monitored by the Port of Cascade Locks and is pay to park. More information

Please contact our office for parking recommendations for Willamette Star, Crystal Dolphin, and Explorer.



What is your cancellation policy?

No Cancellation, unless refundable ticket option is purchased.

Refundable Ticket Information: The price paid for the refundable ticket is based on the number of passengers and type of cruise. If you are unable to attend the cruise, this service allows the reservation to be refundable up to 24 hours before the scheduled departure, except for the cost of the refundable ticket.

All refunds will need to be processed through our reservations staff during business hours. Partial refunds are available if some of the party can not attend. This add-on also allows the reservation to be transferred to another date or cruise, additional charges may apply if the cruise type is changed.


Group Celebrations